Stepchange Global are delighted to be working with mining giant BHP Billiton on their new Integrated Remote Operations Centre (IROC).

Officially opened in July, the centre in Perth provides a real-time view of the company’s entire Pilbara iron ore operations, many located thousands of kilometres away.  The company hope it will boost productivity without sacrificing jobs.

“This is a milestone in technology and innovation for Iron Ore and centralises control of our Pilbara-based mine, fixed plant, train and port operations in one location,” BHP Billiton’s Iron Ore president Jimmy Wilson said.

“For the first time we can see our total supply chain, in real-time and in one place, enabling us to proactively make the right decisions for the whole business.”

Productivity improvements would occur through extra tonnes shipped rather than a reduction in staff numbers, he said.  “This is about integrating all these processes across the entire business and leveraging more volume through that infrastructure.”

The IROC is staffed by 60 to 70 people, 24 hours a day, 365 days per year.

For photos inside the new state of the art facility click here:,photos-inside-bhp-billitons-iroc-control-centre.aspx/2#pic